Where to find

Pispala Clothing

Aleksis Kiven katu 15, Tampere.

Orders

General

Orders will be shipped within ~7 days of ordering. Made to order items take about 2 to 5 weeks to make.

Shipping to Finland is 4€, to Europe (EU and non-EU) 6€ and outside Europe 10€.

Everything is sent via the Finnish Post which is a bit slow at the moment so patience is recommended especially when you order outside of Finland. I try to keep the shipping costs as low as possible so the orders are not tracked. If you wish for a tracked and/or express shipping email contact@annirapo.com before ordering. After sending the orders I won't be responsible of them but email me if you have any questions or worries about your order.

The customer is responsible for paying possible custom fees in the receiving country.

Pickup from Käpylä

If you choose the pickup option, email contact@annirapo.com after ordering to arrange a pickup date and time. The studio is located in Käpylä, Helsinki.

Returns

In case of receiving a faulty or the wrong item email contact@annirapo.com for more information. You have 14 days from the day of receiving the order to return the item and to get a refund. The item must be unused with tags still intact. If you have any questions about items, email contact@annirapo.com before placing an order. No returns nor refunds on custom orders.

Product care

Stainless steel jewellery

Most of the jewellery is made from 304 stainless steel. It’s often considered hypoallergenic for most people because it consists only trace amounts of nickel. It doesn’t rust so you can shower wearing your stainless steel jewellery. The best way to store your jewellery is to put the items in separate fabric pouch bags to avoid scratching. In case of your jewellery would break, email contact@annirapo.com for free repairs in Helsinki (possible postage costs not included).